Resident is seeking a high-energy Customer Experience Trainer to elevate their customer journey. Youโll partner with Sales, Support, and Quality teams to equip specialists with the skills and confidence to deliver exceptional service. You will design and deliver engaging training programs, resources, and tools that empower Customer Success Specialists, Sales Specialists, and leaders to excel.
Job listings
Oversee successful implementation and data migration of payroll systems for Deelโs clients and lead the full payroll implementation process, ensuring accurate data transfer and seamless transition, collaborating with internal teams and external stakeholders, guiding clients through setup and migration.
In this role, youโll play a critical part in designing and delivering learning assets, programs and experiences that address FlyMatesโ capability and development needs. Youโll collaborate with stakeholders across regions, contribute to the evolution of learning strategy, and lead initiatives that improve learner experience, foster innovation, and drive measurable impact.
Own the success of Centralโs Payroll & HR business unit, including retention, customer satisfaction, and efficiency. Build and optimize processes that make operations scalable, reliable, and efficient while removing any bottlenecks. Partner cross-functionally with Product, Engineering, and Ops to shape strategy and execution. Lead customer escalations and complex payroll/HR cases when needed, ensuring world-class service. Stay ahead of regulatory and compliance requirements.
Drive the strategy, design, and delivery of a world-class onboarding experience for new hires globally. This role requires shaping onboarding to scale with a growing business, driving innovation in content and delivery, and ensuring alignment with company goals.
Play a key role in managing the intern program to ensure a positive experience for interns. Collaborate with HR to promote CNO's summer internship program internally and externally. Approach tasks with a focus on associates and interns while promoting overall well-being in the workplace. This is a paid internship at competitive rates.
The Talent Management team is devoted to supporting employee programs such as performance and development. This role will partner closely with various members of the People team to help keep Samsarians developing and engaged. We are looking for analytical thinkers who are passionate about data, reporting, systems, customer service, details, learning, and employee experience.
This role generates quality leads through strategic engagement with dental schools, residency programs, industry events, and academic partnerships. The Manager assesses candidate fit and readiness, and ensures effective handoffs to the Talent Acquisition team, playing a critical role in filling the top of the recruiting funnel and driving long-term pipeline growth. This leader role will also support a team of individual contributors by providing coaching and performance management.
This is a unique and challenging management role in a highly complex global environment, responsible for a regionโs internal payroll and payments internal team members and working directly with product to build and influence our product roadmap for our global payroll offerings on platform. This role is an opportunity to leverage experience, knowledge and skills in the global payroll environment to deliver accurate on time payroll whilst planning for, and delivering at, scale.
In this pivotal role, you will oversee and streamline operational tasks, maintain global policies, processes, and workflows, and drive strategic goals while leveraging technology, data, and analytics. If you are passionate about people operations and ready to drive impactful change, we encourage you to apply and join our dynamic People team.